Archive for 'Nonprofit Communications'

Capturing an alternative - and dynamic - perspective

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A 5-year-old's take on her surroundings

Our elder daughter is almost five, and much to her delight, we’ve now granted her access to the camera. She wanders the house, taking photos and filming movies. The results have been mixed. Many of the photos are blurry or mundane (a shot of laundry carries limited appeal.) And the videos, though often funny, tend to make me dizzy. My personal favorite is the one where she forgot she was filming and captured herself irritably kicking her sister. No amount of finger pointing could dispel that hard evidence!

handful of broccoli

Then occasionally, one of her shots surprises me by its unique composition or point of view. Completely removed from the typical stream of family celebrations, nature shots, and candids of friends, her photos of everyday objects tell a story in a way that’s all her own.

These unusual photos got me thinking about how changes in voice or perspective can add vitality to communications of any kind. Monotony derails the connections we’ve made; we need changes of scenery to keep people interested.

produce drawer

Here are a few ways I’ve seen alternative perspectives woven in to communications:

  • Bloggers invite experts to write guest posts on a topic they don’t necessarily have the authority to write about themselves. This has the dual benefit of introducing a host of new readers to a blog.
  • Testimonials from the people an organization serves offer first-hand accounts that promote its services in a far more authentic way than its staff ever could. Urban Ministries of Durham here in North Carolina does a wonderful job of sharing via black and white video testimonials the impact that the food, clothing, shelter and supportive services it provides have on individuals in need.
  • Some owners encourage their pets to “tweet”. Yes, it’s somewhat forced, but it seems to have a galvanizing effect on many pet lovers.

What are some of the ways you’ve introduced alternative points of view into your communications?

Are you still relevant? What businesses and nonprofits can learn from Newsweek.

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The May 25 issue of Newsweek introduced readers to the magazine’s new look, and more importantly, a recast view of the value it provides.

What a smart move.

As editor Jon Meacham puts it:

We think what we do is important, but in the end what matters more is whether you think so, and in so thinking, whether you find that our work repays the investment of your time.

Taking a hard look at the publishing industry – newspapers folding left and right – Newsweek has redefined itself in the hope of staving off a similar fate.  Gone are the straightforward news pieces. The Internet does a better job of supplying up-to-the-minute content than a weekly ever could.  Instead, the magazine will focus on “original reporting, provocative (but not partisan) arguments and unique voices” — in other words, big-picture thinking.

Only time will tell whether the new format will resonate with readers, but Newsweek’s strategy is a good one for any business or nonprofit.

Are you still relevant?  3 questions to answer:

1.  What need do I fulfill?
Your answer should be succinct and targeted.  Make the case for why you are best positioned to address this specific problem.

2.  Has that need evolved?
Times change.  Be willing to make sacrifices.  Even if a program or service has been around for 20 years, if it’s underutilized, change or scrap it.

3.  Do my marketing materials clearly state how I fulfill that need?
Take a hard look at them from an outsider’s point of view.  Are they making your case, given changing times?  Are there better vehicles for stating what sets you apart?  If you’re unsure, an experienced copywriter can help set you on the right course.

The power of effective storytelling: DonorsChoose.org


DonorsChoose.org card

Originally uploaded by bookchiq

For those unfamiliar with the concept, DonorsChoose.org enables teachers to post synopses of projects they’d like to implement in their classrooms. Visitors to the site can then elect to fund specific projects that pique their interest, whether they’re placing a priority on location, helping the schools with the greatest need, or are interested in the project’s subject material or unique approach. DonorsChoose ensures complete accountability for the funding by making the process as transparent as possible.

It’s a very cool concept in its own right, but what I find most interesting is how DonorsChoose uses storytelling in three distinct ways to encourage individuals to give:

  • Teacher-written project requests. Nothing beats a first-hand account. The teachers write the funding/project requests themselves, and the need is clear and compelling.
  • Donor explanations. Often quite personal, the brief posts from donors regarding why they chose to fund specific projects provide poignant and heartwarming reasons for others to give also.
  • Case studies of funded projects. Written, assumedly, by the DonorsChoose staff, these summaries detail the impact of a funded project on the students and their teacher.

Clearly it works. Since 2000, individuals have funded 85,173 projects through DonorsChoose, raising $33,771,644 to benefit 2,094,120 students. (The site also does a great job of capturing and sharing statistical info!)

What other sites have you found that do a good job of storytelling?